How to Report an Issue

Please fill out the following form below to report your issue, giving us as much detail as you can to assist our maintenance team.

You’ll receive an email receipt, and your issue will be categorised and prioritised by one of our team members who will arrange for an operative or contractor to come and fix the issue. 

If you aren’t satisfied with the repair, you can re-open the ticket or report it again. Please be specific about why the job hasn’t been completed satisfactorily.

Please note that this form is for current tenants only. If you are a leaseholder and wish to report a snagging issue please follow the following link. Please visit our block and estate management page if your issue relates to a communal area.